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Support access

Enable a timed support session so CutBench support can help troubleshoot your account.

Steps

  1. Go to Settings → Support access.
  2. Enable support mode and optionally add a note.
  3. Support staff can view your org for a limited time.
  4. Disable when resolved.
Support access toggle
Screenshot: Support access settings with enable toggle and optional note field. (App route: /dashboard/settings/support)